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GUIDE Auto close client (Basic troubleshooting)

Drav3n

Content Developer/Writer
Verified User
POSSIBLE CAUSES
ISSUES #1
** NET FRAMEWORK **

Description: Commonly conflict if you installed net framework v4.6 and above

HOW TO FIX?
1. Just run your cabal.exe or update.exe (launcher)
2. Check your Net framework installed on your computer
** Client required "Net framework 4.0 or 4.5" only **
3. Net framework 4.6 and above is the common issue and cause of auto close client
sometimes on other computer(s) especially in Windows 8 and 10.
HOW TO FIX: Uninstall the Net framework 4.6 or 4.7 and install the 4.0 on below

NET FRAMEWORK 4.0
https://www.microsoft.com/en-ph/download/details.aspx?id=17851

HOW TO CHECK YOUR NET FRAMEWORK INSTALLED ON YOUR COMPUTER?
- watch the video below -

PS: Make sure you installed Net framework 4.0 or 4.5 only

ISSUES #2
CABAL EXTENSION HAS STOPPED WORKING
or
CLIENT DOES NOT LOAD AFTER MSHIELD


Description: this issue was commonly in Windows 7 which the windows blocked the cabalmain.exe of client in order to run it properly.

HOW TO FIX?
We will use the method of "Data execution prevention" short term of DEP Mode.
- watch the video below -

 
Last edited by a moderator:

Zetox

Apprentice
Veterans
Verified User
First of all please restart your computer to avoid stuck processes when the game forced closing.

1473


Please open this setting I marked red for cabal.exe
Once you opened the settings for all users, please check

- Run the program as an administrator
- (if using Win8/10) Run program on compatability mode for Windows 7

Once you done that, start cabal.exe and run "check files".
 

X10Plays

Content Writer
Content Developer
Community Manager
Administrator
Game Master
Event Master
Technical Specialist
Forum Moderator
Veterans
Updated as of 10/11/2020
  • DEP Mode video tutorial updated
 
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